With over 20 years of experience in the title insurance industry, including the past 8 years as the Operations Director for National Consumer Title Insurance Company, I bring deep expertise in streamlining workflows, optimizing production systems, and driving operational excellence. My background includes leadership roles with top-tier national underwriters, where I've built and led high-performing teams, enhanced client service models, and implemented scalable solutions to support growth and compliance. Passionate about continuous improvement and delivering results, I thrive on building strong operational foundations that support both agent success and company goals.